Privacy Policy

At Light-Ray.com (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. By using Light-Ray.com, you consent to the practices outlined below.

Data We Collect

We may collect the following types of personal information:

– Full name, shipping/billing address

– Email address and phone number

– Payment details (processed securely through third-party payment gateways)

– Device information, IP address, browser type, pages visited

– Any other information you provide voluntarily (e.g., through contact forms or customer support)

How We Use Your Data

We use your data to:

– Process and fulfil your orders

– Provide customer support

– Communicate with you about your purchase or updates

– Improve our services and website functionality

– Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, monitor site usage, and help with analytics and marketing. You can manage cookie settings in your browser, but some site features may not function properly if disabled.

Data Security

We implement reasonable technical and organisational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of any information transmitted online.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with applicable laws and regulations.

Third-Party Services

We may share your information with trusted third-party service providers who help us operate the website, process payments, or deliver goods. These parties are contractually bound to protect your data and are not permitted to use it for unrelated purposes.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Requests can be made by emailing support@light-ray.com. We reserve the right to verify your identity before fulfilling any data requests.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

International Transfers

If you are located outside of the country where our servers are located, please note that your data may be transferred internationally. By using our website, you consent to this transfer.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time without notice. The latest version will always be posted here with the updated effective date. Continued use of the website implies acceptance of the revised terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Email: info@light-ray.com

Address: Unit 8 Wiltell Works, Upper St. John Street, Lichfield, England, WS17 9ET