TERMS & CONDITIONS
Overview
Welcome to Light-Ray.com (“we,” “our,” or “us”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to be legally bound by the following Terms and Conditions. If you do not agree, please discontinue use of our site immediately.
Eligibility
To use this site and purchase our products, you must be at least 18 years old or have the permission and supervision of a parent or legal guardian.
Product Use Disclaimer
All products sold on Light-Ray.com are intended for consumer use only. We make no medical claims and do not offer health or therapeutic guarantees. Use at your own discretion. We are not liable for any misuse or adverse outcomes resulting from improper or off-label use.
Orders and Payment
All prices are listed in your local currency and include applicable taxes unless stated otherwise. We reserve the right to change prices, product availability, or cancel orders at any time without notice. Payment must be completed before dispatch. Fraudulent or suspicious transactions will be cancelled and reported.
Shipping and Delivery
We ship to the addresses provided at checkout. Delays or losses caused by third-party courier services are outside of our control. We are not responsible for incorrect shipping information or import duties imposed by the destination country.
Returns and Refunds
Due to the nature of our products, we only accept returns on unopened and unused items within 14 days of delivery. Return shipping costs are the customer’s responsibility. We reserve the right to deny refunds on products that do not meet our return policy. All refunds are issued at our discretion.
Intellectual Property
All content on Light-Ray.com—including text, images, designs, and branding—is our intellectual property. Unauthorized use, copying, or reproduction is strictly prohibited and may lead to legal action.
Limitation of Liability
We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our liability shall never exceed the total value of the purchase made.
Indemnification
By using this site, you agree to indemnify and hold harmless Light-Ray.com and its affiliates from any claims, losses, or damages, including legal fees, resulting from your use of the site or violation of these terms.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the site after such changes constitutes your acceptance of the new terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Light-Ray.com operates. Any disputes shall be subject to the exclusive jurisdiction of its courts.
Contact
For any questions regarding these Terms and Conditions, please contact us at:
Email: info@light-ray.com
Address: Unit 8 Wiltell Works, Upper St. John Street, Lichfield, England, WS17 9ET